Quick Bites of Info
We get it—there’s a lot to digest. Here are answers to your most common questions, no overcooking required.
1. Are you Halal certified ?
2. Do you deliver on Public Holiday ?
Yes, we deliver everyday.
3. What is your earliest delivery time and collection time ?
Earliest delivery time is at 7.30 am. Any other timing will be on case to case basis subjected to our availability. For collection time it will be 3 hour after setting up or 10.30pm (whichever is earlier).
4. How do I place my order ?
You can place your order via:
- Website: www.noshkitchen.com.sg
- Telephone: 9642 8403
- Email: [email protected]
After placing your order online, our sales personnel will contact you to confirm your order.
For customized menu or special event, you may also contact our sales personnel 9642 8403.
5. What is the transport charges?
- Delivery charges as follow:
- Bento / Mini Buffet – $30.00 ($32.70 w/ gst) per trip / per drop off
- Buffet Catering / Social Nibbles – $70.00 ($76.30 w/ gst) per trip
- Seminar Half Day – $80.00 ($87.20 w/ gst)
- Seminar Full Day – $100.00 ($109.00 w/ gst) 3 trips delivery (Am. Lunch. Pm)
- Live Station – $100.00 ($109.00 w/ gst)
- Morning Surcharge – $80.00 (87.20 w/ gst) for events before 8.30 am
- Area Surcharge for Standard Buffet / FD HD Seminar / Live Station – $30.00 ($32.70 w/ gst) for CBD, Sentosa, Tuas, Jurong Island
- Area Surcharge for Bento / Mini Buffet – $15.00 ($16.35 w/ gst) for CBD, Sentosa, Tuas, Jurong Island
- CBD area postal codes include 01, 03, 04, 05, 06, 07, 08, 17, 18, 19, 22 and 23.
6. Do we need to pay GST for our order?
7. How many days in advance do I need to place an order?
8. What is you servicing portion size?
9. Can I do a last minute order?
You can contact our sales personnel at 9642 8403 for last-minute orders, but availability is subject to change.
10. Can I still change the dishes in the menu?
Yes, we allow item-to-item changes within the same category. However, an additional surcharge will be applied if the changes involve a higher cost.
11. Can I still make changes to my order after confirmation or before the event date?
Amendments must be made at least 3 working days prior to the event date
For amendments less than 3 working days, an administration fee of $50.00 ($54.00 w/GST) will be charged.
- Strictly no amendments to be made 1 day before the event date.
12. How do I make payment for my order and if deposit is required?
Online Credit Card Payment / Internet Banking / Paynow – UEN:201100725H.
13. What if I need to cancel my order last minute?
- In the event of any cancellations, please contact our client champion [email protected]
- 50% of the total bill will be charged for cancellation made less than 5 working days to the event date.
- 100% of the total bill will be charged for cancellation made less than 3 working days to the event date.
- An administration fee of $100 ($109.00w/GST) is applicable upon refund of the event booking once prepayment has been made.
- All refunds will be processed within 30-45 days.
14. I need my buffet to be ready at 12pm, what is the set up time?
We will arrive 45 to 60 minutes earlier for setup. For larger orders or orders with complex setups, we may need to pre-set earlier in the day or even a day before the event.
15. What is the different between Buffet Catering and Mini Buffet?
Buffet catering includes buffet tables and light warmers. Mini buffets are ideal for smaller groups of 10 guests or more. These mini buffets will be served on disposable trays, and no warmers or tables will be provided. Therefore, no equipment collection is required.
16. What is the rental cost for table and stool?
- 3ft x 3ft table with cloth and skirting – $35.00 ($38.15 with GST) per piece
- Plastic stools – $2.00 ($2.18 with GST) per piece